Terms and Conditions qq998 –
Complete User Guide

01 Introduction & Acceptance of Terms

Welcome to qq998, an online entertainment platform operated under a valid and recognised licence. These Terms and Conditions ("Terms") govern your access to and use of the qq998.fun website, mobile app, and all services we offer (collectively referred to as the "Platform").

By accessing the Platform, registering an account, or using any qq998 services, you explicitly acknowledge that you have read, understand, and agree to be bound by these Terms, together with Privacy Policy and Responsible Gaming Policy which forms part of this agreement.

Qq998 reserves the right to update or modify these Terms at any time. Any changes will take effect immediately upon being published on the website. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest version in force.

02 Member Eligibility

Use of the qq998 Platform is restricted to individuals who meet all of the following eligibility requirements. qq998 reserves the right to request proof of eligibility at any time and to suspend or close any account found not to meet these criteria.

2.1 Age Requirement

You must be at least 18 years of age to register and use qq998's services. This platform is for adults only. qq998 takes the issue of child protection seriously and will suspend any account suspected of being owned by an underage individual while an investigation is conducted.

2.2 Geographic Eligibility

Qq998's services are offered to users in Malaysia. Users from jurisdictions where online gambling is explicitly prohibited under local law are solely responsible for ensuring that their use is lawful in their respective location. qq998 bears no responsibility for any violation of local laws by users.

2.3 One Account Per Individual

Each individual is only permitted to own one active account at qq998. Owning multiple accounts is strictly prohibited and will result in the closure of all accounts involved, along with the forfeiture of any remaining balances and wins.

• One phone number can only be used for one account.
• One identity card / passport number can only be registered to one account.
• One bank account number can only be linked to one account.
• Family members living in the same household must contact customer support to register separate accounts.

03 Account Registration & Verification

Registering an account at qq998 is free and takes less than five minutes. However, before you can make a deposit or withdraw your wins, identity verification (KYC) must be completed.

3.1 Registration Information

You are required to provide accurate, complete, and up-to-date information during registration. Required information includes your full name (as shown on your ID), phone number, and a strong password. qq998 reserves the right to verify all provided information at any time.

3.2 KYC Process (Identity Verification)

As a responsible platform, qq998 conducts a thorough KYC process to ensure the safety of all members and comply with regulatory requirements. The documents required for KYC verification are:

• MyKad Identity Card — clear front and back images.
• Selfie with MyKad — a photo of you holding your identity card next to your face.
• Bank statement — for payment account verification purposes (required for your first withdrawal).

KYC verification is typically completed within 24 business hours. Any delays will be communicated to you via live chat or your registered email.

3.3 Account Security

You are solely responsible for keeping your account password confidential. qq998 will not be liable for any losses arising from the disclosure of your password to a third party. Please ensure you use a unique password and do not share it with anyone, including qq998 staff — our team will never ask for your password.

04 Deposit & Payment

Qq998 supports a variety of popular deposit methods in Malaysia. All transactions are processed through secure payment channels protected by 256-bit SSL encryption. Your deposit will be credited to your account within minutes after a successful transaction confirmation.

4.1 Accepted Deposit Methods

• Local bank transfer (Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank)
• Digital wallets — Touch 'n Go eWallet, GrabPay, Boost
• Online banking (FPX)
• Crypto — USDT, Bitcoin (BTC), Ethereum (ETH)

4.2 Deposit Limits

The minimum deposit is RM 20 per transaction. No maximum limit is set for standard deposits; however, transactions exceeding a certain amount may require additional verification in accordance with qq998's internal security policy. Deposit limits can be adjusted via your account settings under the Responsible Gaming options.

4.3 Failed Deposits

If your deposit has not been credited within 15 minutes, please contact our customer support team via live chat and include proof of transaction (a screenshot of your payment receipt). We will review and resolve the issue promptly.

05 Fund Withdrawal

Qq998 is committed to processing withdrawals quickly and transparently. Your wins are entirely yours — we do not withhold legitimate withdrawals without reasonable cause.

5.1 Withdrawal Requirements

• KYC verification must be completed before your first withdrawal is processed.
• The minimum withdrawal is RM 50 per transaction.
• The bank account registered for withdrawals must be in the same name as your qq998 account.
• Any wagering requirement attached to a received bonus must be fulfilled before the bonus funds can be withdrawn.

5.2 Processing Time

Withdrawal requests are processed within 1 to 24 hours depending on the payment method and the time the request is made. Withdrawals requested on business days are generally processed faster than those made on weekends or public holidays. Crypto withdrawals may take up to 2 business hours depending on network conditions.

5.3 Rejected Withdrawals

Qq998 reserves the right to decline or delay a withdrawal request in the following situations: KYC is incomplete, suspicious account activity is detected, bonus wagering requirements have not been met, or additional verification is required for security purposes. You will be informed of the reason for the decline and the steps you need to take.

06 Bonus & Promotions

Qq998 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements and specific terms stated in each promotional offer.

6.1 Welcome Bonus

New members are eligible to receive a welcome bonus of up to 100% up to RM 600 for your first deposit. This bonus carries a wagering requirement of 30x the bonus amount received before a withdrawal is permitted. The welcome bonus can only be claimed once.

6.2 General Bonus Terms

• Each promotion has a stated validity period — expired bonuses cannot be used or transferred.
• Bonuses cannot be directly converted to cash without fulfilling the wagering requirements.
• Qq998 reserves the right to void bonuses if there is evidence of abuse or any attempt to exploit the promotions system.
• Players may only participate in one promotion at a time, unless otherwise stated.
• Qq998 reserves the right to modify, suspend, or terminate any promotion without prior notice.

07 Game Rules

All games available on qq998 are operated by licensed software providers that have passed independent testing to ensure fairness and randomness (RNG — Random Number Generator). Game results are final and cannot be disputed unless there is clear evidence of a technical bug.

7.1 Technical Disruptions

In the event of a technical disruption during a game session — including internet disconnection, software bugs, or server outages — qq998 will attempt to restore the session to its last recorded state. If restoration is not possible, the affected bets will be voided and the funds will be returned to your account balance.

7.2 Live Casino Games

In Live Casino games, results announced by the dealer are final once the round is closed. No disputes will be accepted after the result is announced, unless there is a clear procedural error on the dealer's part that can be verified through video footage.

7.3 Sports Betting

All sports bets are accepted based on the odds displayed at the time the bet is placed. Odds may change before the bet is confirmed. Any bet placed based on incorrect odds due to a technical error may be voided by qq998.

08 Prohibited User Conduct

Qq998 has a zero-tolerance policy towards dishonest or fraudulent behaviour, or any conduct that undermines the integrity of the platform and the experience of other users. The following actions are strictly prohibited:

• Fraud & Cheating: Use of third-party software, bots, automated tools, or any other method to manipulate games or gain an unfair advantage.
• Money Laundering: Use of the qq998 platform for money laundering or any suspicious financial activity.
• Bonus Abuse: Exploitation of the bonus system through hedging bets, multiple accounts, or other methods aimed at obtaining bonuses without genuine risk.
• System Disruption: Any attempt to hack, breach, or disrupt the technical operations of the qq998 platform.
• False Identity: Registering or using an account under another person's identity or fabricated information.
• Betting Syndicate: Using a qq998 account as part of a professional wagering operation or syndicate involving third parties.

Violation of any of the above rules may result in immediate account suspension, forfeiture of all balances and wins, and legal action where necessary.

09 Privacy & Data Security

Qq998 is committed to protecting the privacy and personal data security of all members. All information you provide to us is stored securely using industry-standard data encryption and is only accessible by authorised personnel.

The collection, use, and protection of your personal data is governed entirely by Privacy Policy qq998, which forms part of this agreement. By using the qq998 platform, you agree to the data collection and processing practices as described in that document.

Qq998 will not sell, rent, or disclose your personal data to third parties without your consent, unless required by law or applicable regulatory obligations.

10 Account Closure & Termination

You may close your qq998 account at any time by contacting our customer support team via live chat. Before the closure is processed, any remaining balance in your account may be withdrawn subject to the applicable withdrawal terms.

10.1 Closure by qq998

Qq998 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Breach of these Terms and Conditions.
• Confirmed that a member is under 18 years of age.
• Fraudulent or suspicious activity detected.
• Request from the relevant authorities.
• Failure to complete KYC verification within the stipulated timeframe.

10.2 Self-Exclusion

For members who wish to limit or stop their wagering activity temporarily or permanently, qq998 provides a self-exclusion option through the Responsible Gaming section in account settings. Further information is available on the Responsible Gaming ours.

11 Liability Limit

To the fullest extent permitted by applicable law, qq998 and its parent company, directors, employees, and agents shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use this Platform.

Qq998 makes no guarantee that the Platform will operate without interruption or error at all times. We reserve the right to suspend or halt access to the Platform for maintenance, system upgrades, or other reasons deemed necessary.

Qq998's total liability to you in connection with any claim will not exceed the net deposit amount you made in the 30 days preceding that claim.

12 Terms Amendments & Applicable Law

Qq998 reserves the right to modify these Terms and Conditions at any time. Material amendments will be communicated to members via in-platform notification or email at least 7 days before taking effect. Continued use of the Platform after the amendment's effective date constitutes acceptance of the updated terms.

These Terms are governed by the applicable laws of the jurisdiction in which qq998 is registered and operates. Any dispute arising from or in connection with these Terms shall be resolved through arbitration or in a court of competent jurisdiction in accordance with the relevant regulatory requirements.

If any provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable, while all other provisions will remain in full force and effect.