Qq998 takes seriously our responsibility to protect the privacy and personal data of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with the data protection laws in force in Malaysia.
This Privacy Policy is part of Terms and Conditions qq998. By using our platform, you agree to the way we process your personal data as described in this document.
Qq998 is a trusted online entertainment platform operating under a valid licence. We understand that your personal data is a trust that must be handled with the utmost responsibility. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international industry standards.
As the data controller, qq998 is responsible for ensuring that all personal information you share with us is handled securely, transparently, and only for the stated purposes. We do not sell, rent, or disclose your data to third parties for marketing purposes without your explicit consent.
This policy applies to all users of the qq998 platform, including registered members, website visitors, and qq998 mobile app users. Please read this policy carefully — if you have any questions, our support team is available via 24/7 Live Chat.
Qq998 only collects personal data that is necessary to deliver quality and secure services. Below are the categories of data we collect:
Important: qq998 does not store your full credit or debit card numbers. All payment information is processed through integrated, PCI-DSS compliant third-party payment providers.
Your personal data is collected through several different methods depending on your interaction with the qq998 platform:
Data is collected directly when you register a new account, complete the KYC verification process, make your first deposit or withdrawal, contact our customer support team, or fill in feedback forms and surveys.
When you access the qq998 platform, our systems automatically record technical information such as your IP address, device type, session activity, and usage patterns. This data is collected using cookies, tracking pixels, and server log technology to ensure account security and enhance the user experience.
In certain circumstances, we may receive data from integrated third-party identity verification providers for KYC purposes, approved payment providers, or regulatory bodies where required by law.
Qq998 uses your personal data responsibly and only for legitimate purposes. The table below outlines the primary purposes for which data is used:
| Purpose of Use | Legal Basis | Data Involved |
|---|---|---|
| Identity verification & KYC | Legal obligation | Name, IC/Passport, KYC Photo |
| Processing deposits & withdrawals | Contract performance | Financial data, banking data |
| Account security & fraud prevention | Legitimate interests | IP Address, Device, Session Logs |
| Customer Support | Contract performance | Name, Email, Phone |
| Promotional notifications & offers | Your Consent | Email, Phone number |
| Platform analytics & improvement | Legitimate interests | Technical data, usage data |
| Regulatory compliance & reporting | Legal obligation | Transaction records, Identity data |
We will not use your data for any purpose not stated in the table above without first obtaining your renewed consent.
Qq998 does not sell your personal data to any third party for marketing purposes. However, in the course of operating the platform, we may share your data with the following parties under limited and controlled circumstances:
We work with third-party service providers acting as data processors on our behalf, including licensed payment solution providers and KYC service providers. All such providers are required to comply with strict data protection standards and are bound by legally enforceable data processing agreements.
Qq998 will disclose your personal data to the relevant authorities when required to do so by law, court order, or direction from a legitimate regulatory body. We will endeavour to notify you of any such disclosure where permitted by law.
In cases of fraud, hacking attempts, or suspected illegal activity, qq998 reserves the right to share relevant information with law enforcement authorities or industry bodies responsible for protecting platform integrity and the safety of all members.
All third parties that receive your data from qq998 are bound by strict confidentiality agreements. We do not permit them to use your data for any purpose other than those specified in those agreements.
Protecting your personal data is qq998's top priority. We implement a range of industry-standard technical and operational security measures to keep your data safe from unauthorized access, loss, or misuse.
All data transmitted between your device and qq998 servers is protected by 256-bit SSL/TLS encryption. Sensitive data stored in our databases, including identity and financial information, is encrypted using military-grade AES-256 encryption algorithms.
Access to members' personal data is strictly limited to qq998 staff who require it to perform their official duties only. All access is logged and monitored, and all staff are subject to data protection training and binding confidentiality agreements.
Qq998's security system operates 24 hours a day, 7 days a week with real-time monitoring for any suspicious activity. In the event of a data security breach, we will take immediate action and notify affected members in accordance with the reporting requirements under applicable laws.
Important Reminder: While qq998 implements robust security measures, you are also responsible for keeping your account password secure. Do not share your password with anyone — qq998 staff will never ask for your password.
Qq998 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our platform.
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of certain areas of the qq998 platform. Visit the "Help" section of your web browser for detailed guidance on managing cookies.
Qq998 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Below are the general data retention period guidelines:
Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a data subject, you have certain rights regarding the personal data we hold about you. qq998 respects and facilitates the exercise of these rights in accordance with Malaysia's PDPA and applicable data protection laws.
You have the right to request a copy of the personal data we hold about you at any time. Access requests can be submitted via our Live Chat or support email and will be processed within 14 business days.
If you find that any personal data we hold is inaccurate or outdated, you have the right to request a correction. Some corrections can be made directly through your account settings on the qq998 platform.
For data processing activities that rely on your consent — such as receiving marketing communications — you may withdraw that consent at any time via the notification settings in your account or by contacting our support team.
If you believe that qq998 has failed to comply with our data protection obligations, you have the right to submit a complaint to the Personal Data Protection Department of Malaysia (JPDP) or contact our privacy team directly for a faster resolution.
Qq998 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, updated legal requirements, or service improvements. Any material amendments will be communicated to you via in-platform notifications or email at least 7 days before the changes take effect.
You are encouraged to review this page periodically to stay informed about how we protect your information. The "updated" date at the top of this page will always reflect the latest version of this policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how qq998 handles your personal data, please do not hesitate to reach out to us:
The qq998 Privacy & Security Team is ready to assist you in Bahasa Melayu, English, and Mandarin. We are committed to addressing every privacy-related inquiry with seriousness and transparency.
We invest in world-class security infrastructure to ensure your personal information is protected at all times.
All data transmitted between your device and qq998 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide. No third party can intercept or read your data in transit.
The qq998 KYC (Know Your Customer) process is handled through an integrated, licensed identity verification system. Documents you submit are processed in a secure environment and deleted upon completion of verification in accordance with our data retention policy.
Qq998 has never and will never sell your personal data to advertisers, data brokers, or other third parties for marketing purposes. Your data is used solely to operate and improve the services you directly use.
The qq998 technical security team monitors our infrastructure around the clock to detect and address any security threats before they can affect your data. Our automated alert systems operate non-stop.
Qq998's Privacy Policy and data handling practices are formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring you enjoy full legal protection over your personal data as a Malaysian user.
Through your qq998 account settings, you have full control over your marketing communication preferences, notifications, and privacy settings. You can update these preferences at any time without needing to contact customer support.
As a qq998 member, you have clear and enforceable rights over your personal data. We make it easy for you to exercise those rights.
Request a copy of all personal data we hold about you. We will provide a full report within 14 working days at no charge.
If any information we hold is inaccurate, you have the right to request an immediate correction. Some data can be updated directly in your account profile settings.
Withdraw your consent for marketing communications or specific data processing at any time via your account settings or by contacting our support team.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Malaysia JPDP or contact our privacy team directly.
You have the right to know transparently how your data is used. This Privacy Policy is written in clear, plain language that is easy for Malaysian users to understand.
You have the right to expect your data to be protected with appropriate security measures. qq998 continuously invests in security infrastructure to fully uphold this right.
Qq998 is more than just an entertainment platform — we are a partner that genuinely cares about your safety and privacy. Register now and enjoy a secure, fair, and trusted gaming experience.
PDPA Protected Data | 256-bit SSL Encryption | KYC Verified